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The Importance of Information Technology

Karen Hartley-Nagle
A FRESH VOICE • THE RIGHT CHOICE
FOR
COUNTY COUNCIL PRESIDENT

KAREN HARTLEY-NAGLE HAS A PLAN 
FOR NEW CASTLE COUNTY

"As President Of County Council, I will ask my peers on County Council to join me in the creation of a County Strategic Information Technology Plan and the establishment of a New Castle County Information Technology Council." - Karen Hartley-Nagle

The Importance of Information Technology to New Castle County Government

Today, NCC government publicizes it has 20some departments/services and 20some boards/commissions with all budgets approaching $350 Million. However, in all the County budgets, plans, and boards/commissions there is virtually no disclosure or information of the "driver" for all of these essential services and operations.

This "driver" is INFORMATION TECHNOLOGY!

Information Technology is what drives the daily operations on all levels of County government, and if something happened to the I T infrastructure, those operations would come to a fast and grinding halt, unable to function on almost any level.  Imagine how much people-power would be required to mail out County tax bills.  Imagine how much time, effort and staff time would be needed to process payroll checks.  And this is just a drop in the bucket compared to the other roles Information Technology plays in our County government.

But in spite of this government's virtual dependency on Information Technology, New Castle County does not have a published Strategic Information Technology Plan nor does the County have an Information Technology Board or Council.

Therefore, as President Of County Council, I will ask my peers on County Council to join me in the creation of a County Strategic Information Technology Plan (Strategic Technology Plan) and the establishment of a New Castle County Information Technology Council (I T Council).

The Strategic Technology Plan will be the guide to how the County will use technology to help accomplish its goals. The Strategic Technology Plan will be created with a scope of up to 3 years and will be updated frequently, at least quarterly; and be presented quarterly to the I T Council at a scheduled hearing for the I T Council's Recommendation(s).

Strategic IT Plan Development.  Our Strategic IT Plan Development should begin with a comprehensive review of the current technology systems in place in County government.  In addition to conducting a complete inventory of legacy systems and equipment, the County or Consultant should also look at how employees use technology, what information citizens want from their County government, and what resources (staff, funds, etc.) are available to support technology. 

We can then conduct research on what other comparable local governments are doing with technology across our State and country.  We can use these findings to discuss among all stakeholders and arrive at decisions in order to develop the County Strategic IT Plan that addresses user needs, and position the greater community for the future.


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Karen Hartley-Nagle
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